Stephen Moore #lovesthecarbusiness because…
My first sale. I was working at a Ford dealership in 1997. I had finished my training and was on the floor looking for my first up when I spotted an elderly man walking the lot in a bathrobe. I went outside to see if he was ok and when I approached him I noticed that his hair was soaking wet.
I greeted the man and he pointed to a crown vic and asked me how much the car was. I recited the msrp which I think was 26,640, and the gentleman said, “that doesn’t scare me” and pulled a checkbook from his robe and started to write a check on the hood of thr crown vic. I truly though that I had a nursing home escapee on my hands and brought him inside.
I went to my boss and told him what was going on and expressed my concerns. My boss looked over at my desk and said, “that is Mr. Sheehan. He probably just finished swimming at the health club. His check is good. Send him into the finance office and have the car cleaned.” Mr. Sheehan was 87.
We were told in training that it is important not to prejudge. It was proven to me my first up.